Mastering People Skills

Making the shift from manager to leader. A high-impact masterclass that equips leaders to navigate different personalities, manage emotions, and communicate with confidence and clarity.
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MODULE #1:
Understanding & Managing Different Personalities

In this foundational module, you'll gain deep insight into the personality dynamics that influence how your team thinks, communicates, and responds under pressure. From introverts to assertive go-getters, you'll learn how to recognize different personality types, what drives them, and how to adapt your leadership style to get the best from each person—without micromanaging or clashing. ​​You’ll also learn how to manage tension and leverage differences to create stronger, more collaborative teams. This module goes beyond theory—it equips you with practical tools to turn personality diversity into a leadership superpower.

Lesson #1
Identifying Different Personalities

Lesson #2
Identifying Personality Triggers and Motivators

Lesson #3
Adapting Your Leadership Style Effectively

Lesson #4
Navigating Personality Clashes

Lesson #5
Developing Collaboration Despite Differences

Lesson #6
Creating Synergy from Personality Strengths

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MODULE #2:
Meaningful and Clear Communication

This module equips you with the tools to communicate in a way that builds trust, drives clarity, and inspires action. Whether you're delivering instructions, facilitating a meeting, or having a difficult one-on-one, your communication style shapes how your team performs—and how they feel about working with you.​You’ll learn how to listen deeply, speak intentionally, and show up with the presence of a confident, clear leader. We’ll also explore how to communicate effectively under pressure and bring energy and direction into meetings, conversations, and team-wide messages.

Lesson #1
The Foundations of Effective Communication

Lesson #2
Listening & Responding Like a Leader

Lesson #3
Non-Verbal Cues and Leadership Presence

Lesson #4
Communicating with Clarity Under Pressure

Lesson #5
Leading Team Meetings with Engagement

Lesson #6
Communicating Vision and Expectations

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MODULE #3:
Giving and Receiving
High-Level Feedback

Great leaders don’t avoid feedback—they master it. In this module, you’ll learn how to give feedback that inspires growth and accountability while also receiving it with professionalism, curiosity, and composure. You’ll uncover the psychology behind why feedback can trigger defensiveness and how to handle resistance without derailing the conversation.You’ll also gain clarity on when to give real-time feedback vs. formal reviews, and how to build a culture where feedback becomes a tool for development, not a source of fear. This module gives you the confidence, language, and mindset to make feedback a natural and productive part of your leadership style.

Lesson #1
The Psychology Of Feedback

Lesson #2
Handling Resistance & Defensive Reactions

Lesson #3
Feedback in Real-Time Vs. Scheduled Reviews

Lesson #4
Giving Feedback That Is Effective & Empowering

Lesson #5
Receiving Feedback With Grace & Curiosity

Lesson #6
Developing a Feedback Culture On Your Team

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MODULE #4:
Emotional Management

Emotions play a powerful role in leadership, but unmanaged emotions can erode trust, damage relationships, and cloud decision-making. In this transformative module, you’ll learn how to identify your own emotional triggers, practice self-regulation, and lead with mindfulness and presence.​You’ll also explore how to support your team’s emotional well-being without carrying the emotional weight yourself. By learning to respond rather than react, you’ll create a more stable, supportive environment—one where your team feels safe, seen, and empowered. This module gives you sustainable strategies to lead with empathy and resilience.

Lesson #1
The Cost of Unmanaged Emotions in Leadership

Lesson #2
Understanding Emotional Triggers

Lesson #3
Being Intentional: Responding vs. Reacting

Lesson #4
Self-Regulation & Mindful Leadership

Lesson #5
Handling Team Emotions: Balancing Compassion & Boundaries

Lesson #6
Sustainable Practices for Long-Term Emotional Health

BONUS TOOLS YOU GET WHEN YOU ENROL TODAY

Everything you need to take your leadership skills to the next level.

Masterclass Workbook (Fillable PDF)

An interactive workbook to guide reflection, note key insights, and apply the masterclass lessons to real-world leadership.
$67 value

Manager Communication Scripts Pack

Includes plug-and-play scripts for feedback, performance issues, conflict resolution, expectation-setting, and more
$27 value

30-Day Leadership Practice Calendar

Daily leadership practices to strengthen your emotional agility, communication habits, and relationship-building.
$27 value

Personality Quick Reference Guide

A printable guide to understanding and managing different personality types
$27 value

Leadership Reset Audio Meditation

A 10-minute guided meditation designed to help leaders recenter and reset before or after stressful situations.
$27 value

Mastering High-Level Feedback eBook

A step-by-step guide with sample conversations, and checklist that help you prepare to give and receive effective feedback
$27 value

Coaching Your Team To Achieve

Learn the art of having coaching conversations that build accountability and independent problem-solving on your team.
$27 value

$500 off 3FL Certification

A special discount code that gives you $500 off 3FL Leadership Certification
$500 value
The FULL Masterclass + Bonuses: TOTAL VALUE: $1224.00
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